Privacy Policy
Last updated: [15 December 2025]
Disclaimer: Fantaclaus Technologies Private Limited, operating under the trade name InteligenAI is an independent technology provider. We integrate businesses with the WhatsApp Business Platform API, a product provided by Meta Platforms, Inc., to enable programmatic messaging and customer communication. InteligenAI only provides technical integration with the WhatsApp Business Platform API. We do not operate, control, or provide the WhatsApp application or messaging network.
InteligenAI is not owned, operated, sponsored, or endorsed by Meta Platforms, Inc. or WhatsApp. WhatsApp is a trademark of Meta Platforms, Inc., and all rights related to the WhatsApp Business Platform API remain with Meta.
Fantaclaus Technologies Private Limited, operating under the trade name InteligenAI (hereby referred to as “InteligenAI”, “we”, “our”, or “us”), respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, and protect information when you use our applications and services that integrate with the WhatsApp Business Platform API (the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information we collect:
We collect information that is necessary to provide and operate the Service.
1.1 Information you provide to us
When you register for or use the Service, we may collect:
- Business name and business contact information
- Authorized user’s name, email address, and phone number
- WhatsApp Business Account (WABA) identifiers
- WhatsApp phone numbers connected to the WABA
- API configuration and integration details
1.2 Information processed through the service
When our clients use the Service to communicate with their customers, we may process:
- End-user phone numbers
- Message content sent or received via the WhatsApp Business Platform API
- Message metadata such as timestamps, delivery status, and message identifiers
InteligenAI processes this information solely on behalf of the client. The client remains the data controller for all end-user data.
1.3 Log and technical information
We may automatically collect limited technical data, including:
- API request and response logs
- System and application logs
- IP addresses
- Usage and performance metrics
This information is collected for security, reliability, monitoring, and troubleshooting purposes.
2. How we use your information
We use the collected information to:
- Provide and maintain the Service
- Enable API-based WhatsApp messaging on behalf of our clients
- Support customer communication and long-term relationship workflows implemented via API
- Monitor performance and maintain platform security
- Prevent misuse, fraud, or unauthorized access
- Comply with applicable legal obligations
InteligenAI does not sell personal data and does not use message content for advertising, profiling, or marketing.
3. Sharing of information
We do not share personal information except in the following circumstances:
3.1 WhatsApp / Meta
Information required to deliver messages is transmitted to Meta Platforms, Inc. through the WhatsApp Business Platform API, in accordance with applicable WhatsApp Business Platform terms and policies.
3.2 Service providers
We may share limited technical information with trusted third-party service providers (such as cloud infrastructure or monitoring providers) solely to operate and secure the Service.
3.3 Legal requirements
We may disclose information where required to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data retention
We retain information only for as long as necessary to provide the Service, meet contractual obligations, and comply with legal requirements.
Message data and logs may be retained for limited operational periods and are deleted or anonymized when no longer required.
5. Data security
We implement reasonable technical and organizational measures to protect information, including access controls and secure infrastructure.
While we strive to protect data, no method of transmission or storage is completely secure.
6. Client responsibilities
Clients using InteligenAI are responsible for:
- Providing appropriate privacy notices to their end users
- Obtaining all required consents for WhatsApp communications
- Ensuring lawful use of customer data
InteligenAI does not determine message recipients, message content, or consent status.
7. International data transfers
Information may be processed or stored in countries other than your own, subject to applicable data protection laws and appropriate safeguards.
8. Your rights
Depending on applicable law, individuals may have rights to access, correct, or delete personal data. Requests related to end-user data should be directed to the business that controls the data. Requests related to InteligenAI’s data processing may be sent to us using the contact details below.
9. Children’s Privacy
Our services are intended for businesses and are not designed for individuals under 18. If we learn that we have collected data from minors without proper consent, we will delete it.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact us
If you have any questions about this Privacy Policy or our data practices, contact us at:
Email: contact@inteligenai.com
Company: Fantaclaus Technologies Private Limited
Website: https://inteligenai.com/
Company: Fantaclaus Technologies Private Limited
Website: https://inteligenai.com/